Last updated: November 2025
Welcome to Diamond Hair, Nails & Beauty Salon (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and online booking system. By accessing or using our website at www.diamonddylan.co.uk, you agree to comply with and be bound by these Terms.
Please read them carefully before using our site or booking any of our services.
1. General Information
Business Name: Diamond Hair, Nails & Beauty Salon
Address: 3 Parsloes Ave, Dagenham RM9 5PA, United Kingdom
Phone: +44 7908 974918
Email: info@diamonddylan.co.uk
These Terms apply to all visitors, clients, and others who access or use our services.
2. Services
We provide professional hair, nails, and beauty services, including but not limited to:
- Haircuts, colouring, and treatments
- Facials and skincare
- Laser hair removal
- Body and massage therapy
- Makeup, nails, and other beauty services
Service availability, pricing, and duration may vary and are subject to change without notice.
3. Appointments and Bookings
- You may book appointments online, over the phone, or in person.
- Please arrive at least 10 minutes before your scheduled time.
- Late arrivals may result in reduced service time or rescheduling.
- We reserve the right to request deposits for certain services or group bookings.
4. Cancellations and Refunds
- Cancellations should be made at least 24 hours in advance to avoid charges.
- No-shows or late cancellations may result in a partial or full charge for the missed service.
- Refunds are issued only at our discretion and typically in cases of service error or product fault.
5. Gift Vouchers and Promotions
- Gift vouchers are valid for 6 months from the date of purchase unless stated otherwise.
- Vouchers and promotional offers cannot be exchanged for cash and must be used within the expiry period.
- Only one promotion may be applied per transaction.
6. Salon Policies
To ensure a pleasant and safe environment for everyone:
- Please inform our staff of any allergies, sensitivities, or medical conditions before treatment.
- Children must be supervised at all times.
- We reserve the right to refuse service to anyone demonstrating inappropriate behaviour.
7. Pricing and Payments
- All prices are listed in GBP (£) and include VAT where applicable.
- Payment is due at the time of service.
- We accept cash, card payments, and approved digital payment methods.
8. Website Use
You agree not to misuse our website or engage in any activity that:
- Interferes with its security or performance
- Infringes on intellectual property rights
- Distributes spam, malware, or other harmful content
We are not responsible for external links or third-party websites referenced on our site.
9. Limitation of Liability
While we take great care to ensure a safe and high-quality experience, Diamond Hair, Nails & Beauty Salon is not liable for:
- Reactions caused by undisclosed allergies or conditions
- Loss, theft, or damage to personal belongings
- Indirect or consequential damages resulting from the use of our website or services
10. Intellectual Property
All website content, including text, images, logos, and designs, is the property of Diamond Hair, Nails & Beauty Salon. You may not reproduce, distribute, or use any content without prior written permission.
11. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with the revised date. Continued use of our website or services after updates indicates your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms or our services, please contact us:
Diamond Hair, Nails & Beauty Salon
📍 3 Parsloes Ave, Dagenham RM9 5PA, United Kingdom
📞 +44 7908 974918
✉️ info@diamonddylan.co.uk
🌐 www.diamonddylan.co.uk
